At Luxe Auto Repair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, services, and at our workshop.

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, phone number, email address, and billing information.
• Vehicle Information: Vehicle identification number (VIN), license plate, make, model, and repair history.
• Service Records: Appointment details, diagnostic reports, and repair or maintenance history.
• Digital Data: IP address, browser type, device information, and cookies when you visit our website.

2. How We Use Your Information

Your information is used to:

• Provide repair, maintenance, and related services.
• Schedule and confirm appointments.
• Communicate about estimates, invoices, and service updates.
• Process payments and insurance claims.
• Improve our website, services, and customer experience.
• Send promotions, offers, or updates (only if you opt-in).

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Insurance Companies: When processing claims on your behalf.
• Third-Party Service Providers: For payment processing, IT support, or marketing (under strict confidentiality agreements).
• Legal Authorities: If required by law or to protect our rights, safety, or customers.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Opt-out of marketing communications at any time.
• Request deletion of your personal information, subject to legal or contractual obligations.

6. Cookies & Website Tracking

Our website may use cookies to enhance user experience, track traffic, and improve functionality. You can disable cookies in your browser settings, but some features of our website may not function properly.

7. Data Retention

We retain customer and vehicle information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Luxe Auto Repair
📍 Address 6031 Hollywood Boulevard, Hollywood FL 33024
📞 +1 (754) 260-5912
📧 luxeautorepair6031@gmail.com